Introduction

Roxyflex Financial Investments ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal Identification Information: Name, email address, phone number, date of birth, government-issued ID, etc.
  • Financial Information: Bank account details, payment card information, transaction history, tax identification numbers.
  • Technical Data: IP address, browser type, operating system, device information, usage data.
  • Biometric Data: For identity verification, we may collect facial recognition data from your selfie or video verification.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services
  • To process transactions and send transaction notifications
  • To verify your identity and prevent fraud
  • To improve, personalize, and expand our services
  • To communicate with you, including customer support
  • To comply with legal obligations and prevent illegal activities

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, identity verification, etc.).
  • Legal Requirements: When required by law or to respond to legal process, including to law enforcement or regulatory agencies.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication for account access
  • Regular security audits and testing
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to rectification if your information is inaccurate
  • The right to object to our processing of your data
  • The right to request restriction of processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@roxyflexplus.com.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@roxyflexplus.com
  • By mail: Roxyflex Financial Investments, 123 Financial District, New York, NY 10005

This Privacy Policy was last updated on July 28, 2023.